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16.12.2008 17:44 Age: 10 yrs
Category: News

CAE Technology Services signs strategic partnership with Cyclone

Leading Cisco Gold Partner will incorporate netPrefect into its unique management services value proposition for large organisations in the commercial and public sector.

Leading Cisco Gold Partner will incorporate netPrefect™ into its unique management services value proposition for large organisations in the commercial and public sector.

Cyclone Technology, developer of the netPrefect™ infrastructure management software system, has formed a strategic partnership with leading Cisco Gold Partner, CAE Technology Services, which will see CAE incorporate netPrefect™ as part of its overall lifecycle managed services offering.

CAE offers a complete services portfolio that covers every aspect of the IT lifecycle from needs analysis and systems design through to installation and roll-out and on-going helpdesk management, servicing and support. CAE plans to use netPrefect as one of the key pillars of its remote management service, which provides customers with a fully automated, 24x7 monitoring of network systems.

With its comprehensive management capabilities and reporting, netPrefect™ will be a valuable addition to the company's remote management services portfolio says Lee Gatland, Technical Director of CAE Technology Services.

"CAE Technology Services prides itself on seeking out and providing the very best solutions for its customers. Our customers depend on us to keep their networks up and running and we will only adopt systems if we are totally convinced that they will add something of real value to our service and to our customers. Having carried out thorough technical evaluation and testing of netPrefect™, we had no hesitation in adopting it has one of our primary value-added offerings for remote network management."

Phil Baxter, Technical Director of Cyclone Technology, says that the agreement gives real credibility to the netPrefect system.

"CAE Technology Services is one of the UK's leading Cisco Gold Partners and a highly respected and well-established provider of managed lifecycle services. We're very pleased to be working with CAE to ensure that netPrefect can help it to deliver the very highest standards of service and support to their customers."

CAE Technology Services delivers its remote management services through a dedicated network operations centre, from where it provides round-the-clock remote monitoring of customer infrastructures. Delivered across secure connections utilising VPN or private circuits, CAE provides pro-active and predictive failure monitoring, threshold management and regular performance reporting and analysis as part of the service. Automatic alerts can be directed to CAE's helpdesk and other nominated recipients to ensure that any incident can be addressed swiftly and network performance and availability is maintained to the agreed levels.

CAE Technology Services is an IT reseller delivering products and services to the mid-tier from leading manufacturers including Cisco, HP, IBM, Microsoft, HDS and Microsoft. For more information visit

About Cyclone Technology

Cyclone Technology is a specialist developer and publisher of network management software. The company was formed in 1996 by Phil and Maria Baxter, who between them have more than 40 years of experience in network management and infrastructure systems for major enterprise organisations in the telecoms, finance, pharmaceutical, healthcare, defence and utilities sectors. Cyclone's flagship system is netPrefect™ an enterprise-class rules-based network management and monitoring solution that has been designed to give network managers and managed services providers complete control of all network resources from a single local or remote screen. It supports a wide range of industry standards and operating systems and can be used to monitor mixed environments that make use of Microsoft Windows, Unix and Linux operating systems.

For more information contact:

Maria Baxter, Managing Director, Cyclone Technology
Tel: +44 (0) 1584 819946.

Press contact: Neville Street, Stella Six - 78 White Hart Reabrook Shrewsbury Shropshire UK SY3 7TE
Tel: +44 (0) 1743 236017 or +44 (0) 7967 717259.