Technical Information
A summary of netPrefect™ features, device management capabilities and user interface features of netPrefect.

 

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Features Summary  Device Management   User Interface


Features Summary

  • Secure ‘out of band’ and ‘in band’ infrastructure management
  • Automated event capture and alert generation using rule-based approach
  • Alerts generated based on event state
  • Threshold monitoring
  • Network node discovery
  • Automatic monitoring of discovered devices
  • Full time-stamped audit trail/ centralised log of all device input and output
  • Integration with high-level management systems (e.g. HP OpenView, IBM Tivoli )
  • Higher level graphical representation
  • Event and Statistical data exportable to third party systems (e.g. Reporting, Trouble Ticketing etc.)
  • Operation through firewall
  • Management of multiple networks with overlapping/conflicting private address ranges
  • Automatic periodic command execution on managed devices
  • High availability through the use of clustering techniques

Device Management

netPrefect™ can manage devices/applications via one or more of the following mechanisms:

  • Device initiated TCP/IP connection
    A raw TCP/IP connection initiated by a remote device/application which transmits ASCII data
  • Log File
    Any log file available to the netPrefect device management component (e.g. local or via a windows share of nfs mount point)
  • Raw TCP/IP
    A raw TCP/IP connection initiated by netPrefect to a remote device/application which transmits ASCII data
  • SMTP
    Any incoming SMTP message which conforms to RFC 788 and RFC 2821
  • SNMP
    Any device which supports SNMP V1 or V2c
  • SNMP Trap
    Any device that sends SNMP V1 or V2c traps
  • SSH
    Any device which supports a remote SSH connection
  • SYSLOG
    Any device which has the ability to remotely log using the SYSLOG protocol
  • Telnet
    Any device which supports a remote Telnet connection
  • Telnet - using SSL protocol
    Any device which supports an SSL secured remote Telnet connection
  • Reachability
    Tests for reachability of the managed device using either ICMP ping or connection to the ECHO port (Port 7)
  • Port Scan
    Tests for open ports on the managed device, reporting the port status
  • WinConsole™
    A Windows agent which provides:
    • a command line interface for performing rudimentary commands (e.g. log off user, reboot system, show processes etc)
    • monitoring of the Windows event log
    • monitoring of application log contents
    • monitoring of files (indicates whether a file exists, when it was last updated, accessed etc)
    • monitoring of Windows service status

'In Band' devices supported include:

  • Any Device that supports SNMP V1 or V2c

'Out of Band' devices supported include (but is not limited to):

  • OpenVMS
  • Linux
  • UNIX (most)
  • WindowsNT - through use of agent software which allows NT to be managed through its RS232/serial or TCP/IP ports
  • Routers and other networking hardware with RS232/serial port management
  • PABX systems with RS232/serial port control or monitoring
  • Environmental Control systems which have RS232/serial port management
  • Any other hardware which can be controlled through a serial port

Device Monitoring can be restricted to specific times of the day

All managed device data is:

  • Timestamped
  • Logged to database
  • Periodically archived as ASCII text for offline historical storage

User access controlled by:

  • Defined system groups based on access profiles
  • Permissions per user per system group (e.g. Read-Only, Read-Write etc).

Advanced Event/Alert Detection and Notification:

  • Event detection can be restricted to specific times of the day
  • Automatically clear/raise events after predetermined time
  • Complex Rule definitions in order to generate events using text patterns defined as:
    • Simple text strings
    • Regular expressions
    • Wildcard expressions
  • Events notified in real-time via:
    • Graphical User Interface
    • Email
    • Text file to be read by other applications
    • SNMP Trap to third party management tools
    • Insert into user specified SQL Database
  • Alerts generated with state relative to the event that triggered them


GRAPHICAL USER INTERFACE

  • Native Supported Platform Application
  • Downloaded and installed from web server built into main netPrefect application
  • Connects to multiple application servers simultaneously
  • Display of current events
  • Filtering of events based on event fields
  • Review of logged data
  • Automatic creation of hierarchical display
  • Displays managed device components e.g. Disks, CPU, Memory
  • Display of alerts
  • Decoration of user interface with alert severities
  • Propagation of alert severities up hierarchical display
  • Full administration of netPrefect™
  • Connection to and execution of commands on managed devices
  • Graphical display of collected statistics
   

 

 

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