Keep an eye on which systems your operations staff are connecting to and why.
netPrefect™ allows you to require an Incident ID and/or a Reason to be entered before allowing any write access to a managed resource, via one of the console views.
Additionally, the Incident ID and Reason may also be required before allowing a connection to a managed resource, via one of the registered "tools", such as telnet, RDP, VNC, etc.
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